Michael Lockhart is a pragmatic Support Engineer with over two decades bridging systems operations and development, and 11 years focused on application support and site reliability across Linux, Solaris, Windows and mainframe environments. Currently at GitLab, he turns frontline customer incidents into product improvements, documentation, and feature feedback while managing on-call rotations and complex self-managed and SaaS deployments. Michael combines deep hands-on skills in CI/CD, PostgreSQL, containerisation and infrastructure-as-code with ITIL discipline and a Sun Certified Java Developer background, making him effective across the full SDLC. Known for calm, clear communication with global customers and developers alike, he repeatedly saves projects from production issues and mentors new engineers. Based in Hobart, Tasmania, he quietly moved his active code work to GitLab while still maintaining a presence on GitHub, reflecting a pragmatic focus on tooling that best fits the job.
11 years of coding experience
12 years of employment as a software developer
Bachelor of Applied Computing (HONS), Computer Science, Information Technology, Music, Bachelor of Applied Computing (HONS), Computer Science, Information Technology, Music at University of Tasmania
High School, Music Performance, General, High School Certificate / Tasmanian Certificate of Education, High School, Music Performance, General, High School Certificate / Tasmanian Certificate of Education at Riverside High School
High School, Information Systems, Computer Science, Physics, Mathematics, Electronics, Music, Graphic Design, Tasmanian Certificate of Higher Education, High School, Information Systems, Computer Science, Physics, Mathematics, Electronics, Music, Graphic Design, Tasmanian Certificate of Higher Education at Launceston College
Contributions:11 pushes, 1 branch in 4 years 3 months
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Michael Lockhart - Support Engineer at GitLab Inc.