Michael Mendelson
Director, Product Management at ICE Mortgage Technology
Los Angeles, California, United States
Summary
👤
Senior🎓
Top SchoolMichael Mendelson is a results-driven product leader with 11+ years steering voice, IVR, and omni-channel communication products at scale, now directing Product Management at ICE Mortgage Technology. He blends deep technical roots in speech recognition and telephony with proven product and engineering leadership—having grown IVR usage from tens of thousands to millions of monthly calls and delivered multimillion-dollar cost savings through automation and CRM integration. Adept at building and coaching cross-functional teams, he combines Agile transformation experience with emotional intelligence and change management (including Holacracy adoption). Michael’s background in linguistics and long history of multilingual voice UI work give him a rare edge in designing conversational experiences that measurably improve customer self-service and operational efficiency.
11 years of coding experience
33 years of employment as a software developer
BA Computer Science and Linguistics, BA Computer Science and Linguistics at Cornell UniversityMS Computer Science, MS Computer Science at University of Illinois Urbana-Champaign
French, Hebrew
Github Skills (39)
qt9
adafruit9
notation9
aws9
music9
cpp9
musicxml8
music-notation8
sports-data8
development-kit8
typescript7
cloud-infrastructure7
python7
jq7
raspberry-pi7
Programming languages (5)
Github contributions (5)
mmendelson222/pi-code
Dec 2015 - Sep 2021
Contributions:7 pushes, 1 branch in 5 years 10 months
mmendelson222/geocaching-fizzy
Sep 2016 - Jul 2021
Contributions:66 commits, 54 pushes, 1 branch in 4 years 10 months
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