Michael Miller
Senior Operations Representative
Jacksonville, Florida, United States
Summary
👤
Senior🎓
Top SchoolMichael Miller is a customer-focused operations professional with 11 years of experience blending operations, travel sales, and fan engagement across finance, sports, and retail environments. As a Senior Operations Representative at Bank of America Merrill Lynch and a longtime owner of a travel agency, he pairs process-driven execution with entrepreneurial sales instincts. He built marketing and sponsorship experience during a Cum Laude Sport Management degree at UNF, leading promotions and coordinating sponsorships for collegiate events and NFL game-day operations. Known for hands-on guest services and coaching roles, he has a track record of improving customer experience, training new hires, and translating front-line feedback into procedural improvements. Comfortable with Excel, Office tools and project-based research, he brings a practical mix of event logistics, sales outreach, and operational rigor. A less obvious strength is his sustained ability to juggle corporate operations duties while running a client-facing travel business, demonstrating discipline and customer empathy across contexts.
11 years of coding experience
1 year of employment as a software developer
BS, Sports Management, 3.5 GPA, BS, Sports Management, 3.5 GPA at University of North FloridaAssociate in Arts Degree, AA, Associate in Arts Degree, AA at Florida State College of JacksonvilleSandalwood
Github Skills (83)
github10
package-management10
scheduling10
automation10
javascript10
django10
devtools10
env-vars10
azure-devops10
cli10
dependency-manager10
java10
gitlab10
bitbucket10
npm10
Programming languages (15)
Github contributions (5)
royrusso/elasticsearch-sample-index
Mar 2019 - Mar 2025
Sample Index script for ElasticSearch. Includes data CSV.
Contributions:2 PRs in 6 years 1 month
csvelasticsearch
mnm364/Type-Ahead-Search
Feb 2015 - Sep 2015
Contributions:79 commits, 63 pushes, 1 branch in 7 months
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