Michael Morales
Associate, End User Support - MacOS
Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolMichael Morales is a seasoned Mac systems engineer with over 20 years of hands-on experience designing, deploying, and managing macOS fleets across enterprise environments. Currently managing Santander Bank’s Jamf Pro environment, he combines deep expertise in MDM, scripting, packaging, and security policy enforcement with Tier III support and lifecycle engineering. He has a proven track record building Mac programs from the ground up—helping organizations adopt MDM, automate enrollment, and streamline patch and onboarding workflows to reduce help-desk load. Michael’s background spans consultancy, product advocacy at Jamf, and large-scale client management (including multi-thousand device projects), giving him both strategic and tactical perspective. Known for prioritizing end-user experience, he pairs practical automation with clear documentation and training to accelerate adoption. Based in Massachusetts, he brings a pragmatic problem-solving style that often surfaces creative integrations (for example custom keychain protections and update frameworks) to improve operational efficiency.
12 years of coding experience
22 years of employment as a software developer
BFA, Design Graphics, Computer design, BFA, Design Graphics, Computer design at New York Institute of Technology-ManhattanGraduate, Architecture, Graduate, Architecture at High School of Art & Design
English
Github Skills (35)
application-service10
scripting10
macbook-pro10
jss10
menubar10
touchbar10
menu10
macos-big-sur10
dialog9
bitbar9
statusbar9
bash9
reboot9
updating9
api9
Programming languages (4)
Github contributions (5)
mm2270/ScreenSharingMonitor
Nov 2014 - Apr 2017
Contributions:22 commits, 2 pushes, 1 comment in 2 years 5 months
mm2270/JamfProScripts
Mar 2014 - Nov 2019
A collection of shell scripts created for use in Jamf Pro and elsewhere
Contributions:90 commits, 3 PRs, 67 pushes in 5 years 9 months
shell-scriptsjamf-probashjamfshell
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