Michael Morales
Associate, End User Support - MacOS
Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolMichael Morales is a seasoned Mac systems engineer with over 20 years of hands-on experience designing, deploying, and managing macOS fleets across enterprise environments. Currently managing Santander Bank’s Jamf Pro environment, he combines deep expertise in MDM, scripting, packaging, and security policy enforcement with Tier III support and lifecycle engineering. He has a proven track record building Mac programs from the ground up—helping organizations adopt MDM, automate enrollment, and streamline patch and onboarding workflows to reduce help-desk load. Michael’s background spans consultancy, product advocacy at Jamf, and large-scale client management (including multi-thousand device projects), giving him both strategic and tactical perspective. Known for prioritizing end-user experience, he pairs practical automation with clear documentation and training to accelerate adoption. Based in Massachusetts, he brings a pragmatic problem-solving style that often surfaces creative integrations (for example custom keychain protections and update frameworks) to improve operational efficiency.
12 years of coding experience
22 years of employment as a software developer
BFA, Design Graphics, Computer design, BFA, Design Graphics, Computer design at New York Institute of Technology-ManhattanGraduate, Architecture, Graduate, Architecture at High School of Art & Design
English
Github Skills (22)
appbundle10
scripting10
jss10
menubar10
api10
bitbar9
disk-image9
icns9
user-notifications9
updating9
package-installer9
shell9
macos8
png8
dialog8
Programming languages (4)
Github contributions (5)
mm2270/App-Packager
Jun 2015 - Nov 2020
A simple application for creating package installers from app bundles or disk images with app bundles
Contributions:3 releases, 9 commits, 8 pushes in 5 years 5 months
appbundledisk-imagepackage-installer
mm2270/Casper-API
Oct 2015 - Dec 2017
Casper Suite JSS API scripts and applications
Contributions:44 commits, 43 pushes, 1 branch in 2 years 2 months
jss
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