Michael Muguira
ProSupport Technician at Dell Technologies
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolMichael Muguira is a ProSupport Tier 2 technician at Dell with nine years of technology experience spanning enterprise hardware support, retail technical consulting, and field inspection leadership. He excels at diagnosing complex ELS and specialty system issues under pressure, maintaining top customer satisfaction metrics and frequent recognition for performance. Michael pairs deep troubleshooting and dispatch coordination with people-first skills developed as a training manager and frontline consultant, able to guide diverse users through technical solutions. Trained in game art and development and pursuing certifications in C++ and Python while already Google Cloud certified, he blends systems-level understanding with a hobbyist game-dev perspective that helps him rapidly adopt new tools and workflows.
8 years of coding experience
Advanced Diploma of Professional Game Development, Game art and Animation, Graduated, Advanced Diploma of Professional Game Development, Game art and Animation, Graduated at Academy of Interactive Entertainment (AIE)Programming languages (1)
Github contributions (5)
gelopogas/UGP-Unity
Feb 2018 - May 2018
Contributions:57 pushes, 4 branches in 2 months
gelopogas/Unity-ProductionTeams
May 2017 - Jun 2017
Contributions:18 pushes, 1 branch in 14 days
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