Summary
Michael Muller is an interdisciplinary researcher blending social science and computer science to design and evaluate social software systems that drive innovation and collaboration inside organizations. With over two decades at IBM Research and prior roles at Microsoft and Bellcore, he specializes in participatory design, grounded theory, and mixed-methods studies that translate qualitative insights and big-data analyses into product-relevant outcomes. His work on enterprise social software, internal crowdfunding, and participatory analysis methods (CARD, PICTIVE) has informed collaboration products and organizational practice. He leads research teams, professional programs, and supports early-career and vulnerable researchers, bringing a rare combination of field-study rigor and product-minded transfer to industry. Based in Medford, MA, he holds a PhD in cognitive psychology and habitually bridges academic methods with practical innovation inside large enterprises.
12 years of coding experience
14 years of employment as a software developer
PhD Cognitive Psychology, PhD Cognitive Psychology at Rutgers University