Michael Phelan is an Account Technical Leader at IBM with over two decades of engineering and systems experience and a decade focused on customer success across hybrid cloud, AI, automation, security, and mainframe technologies. He blends deep technical architecture background—from early career software engineering and systems roles to leading multidisciplinary programs at MITRE—with hands-on customer advocacy, ensuring IBM product portfolios deliver measurable value. Comfortable bridging research, product engineering and operations, he has practical experience with differential privacy systems, Red Hat/OpenShift, Cloud Paks and zSystems. An MBA and MS in Computer Science complement his technical depth and client-focused leadership, and an uncommon thread through his career is translating complex government- and enterprise-scale requirements into pragmatic, auditable solutions.
10 years of coding experience
28 years of employment as a software developer
Diploma, Diploma at Boston College High School
Master of Business Administration (M.B.A.) Operations Management and Supervision, Master of Business Administration (M.B.A.) Operations Management and Supervision at UMass Boston
Bachelor's degree English Language and Literature General, Bachelor's degree English Language and Literature General at Boston College
RH199 Red Hat Certified Systems Administrator Rapid Track, RH199 Red Hat Certified Systems Administrator Rapid Track at Red Hat Learning Subscription
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