Senior System Support Analyst at Evergy Energy Partners
Kansas City, Missouri, United States
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Summary
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Senior
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Michael Potter is a Senior System Support Analyst with 15 years of hands-on experience delivering operational and business system solutions across utility and telecommunications sectors. He combines strong analytical, communication, and leadership skills developed from roles ranging from field operations team lead to business systems analyst, where he defined requirements, configured systems, and led testing for complex IT releases. At Evergy he advanced measurement and system support functions, acting as a trusted point of contact for internal and external stakeholders and driving process improvements. Known for conflict resolution and relationship-building, he pairs a pragmatic, customer-focused mindset with a track record of turning ambiguous problems into documented, auditable solutions. Based in Kansas City, he is self-motivated and currently consolidating his engineering work across code hosting platforms, signaling an organized approach to tooling and knowledge management.
15 years of coding experience
Bachelor of Business Administration - BBA, Bachelor of Business Administration - BBA at University of Missouri-Kansas City
Associate of Business, Business Administration and Management, General, Associate of Business, Business Administration and Management, General at Metropolitan Community College-Business & Technology
Contributions:287 commits, 45 pushes, 4 branches in 6 months
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Michael Potter - Senior System Support Analyst at Evergy Energy Partners