Michael Russell
CX Applications Team Lead
Indianapolis, Indiana, United States
Summary
👤
Senior🎓
Top SchoolMichael Russell is a seasoned software leader with 11 years of hands-on experience building and supporting web applications, currently leading the CX Applications team at SugarCRM in Indianapolis. He combines deep PHP and JavaScript expertise with Linux administration, multiple database technologies, and cloud platform experience to deliver reliable customer-facing and support tooling. Michael rose through technical support and engineering roles, giving him a rare blend of customer empathy and the ability to diagnose and patch complex production issues. His background in computer networking and security informs a pragmatic approach to integration, documentation, and secure hotfix delivery. Colleagues rely on him for automating support workflows and translating tricky customer problems into maintainable engineering solutions.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Science, Computer Security Investigation, Bachelor of Science, Computer Security Investigation at Indiana Institute of Technology
English
Github Skills (6)
api10
rest10
sugarcrm10
repair8
itrs6
elasticsearch1
Programming languages (1)
Github contributions (5)
MichaelJ2324/Sugar-Rest-Client-v2
Jun 2017 - Nov 2019
Contributions:9 releases, 13 pushes, 1 branch in 2 years 5 months
MichaelJ2324/UNBOX_API
Feb 2015 - Nov 2016
Contributions:7 PRs, 68 pushes, 16 branches in 1 year 9 months
api-applicationapinodejs
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