Michael Sainz
Sr. Manager - Customer Success Architecture at GitHub
Seattle, Washington, United States
Summary
🤩
Rockstar🎓
Top SchoolMichael Sainz is a seasoned customer success and solutions leader with 20+ years of experience turning engineering platforms into measurable business outcomes, currently managing GitHub’s Customer Success Architecture for the West US and overseeing teams responsible for $325M in ARR. He spans the full customer lifecycle—from pre-sales strategy and solution design to post-sales adoption, expansion, and retention—and is a connector between Sales, Product, Engineering and executive stakeholders to shape account strategy and product roadmaps. A hands-on technologist by background, he built automation and migration practices at Tableau, Slalom, and earlier consulting roles, and now leads adoption of GenAI and GitHub Copilot to modernize developer workflows. Known for building inclusive, high-performing teams, he focuses on coaching technical leaders and creating scalable operating models that produce predictable outcomes. Based in Seattle, he pairs deep technical credibility with practical delivery experience and a pragmatic, slightly sarcastic sense of humor that keeps client relationships candid and effective.
10 years of coding experience
14 years of employment as a software developer
Information Systems, Information Systems at Mt. Hood Community College
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (40)
active-directory8
powershell-module8
onelogin8
javascript8
powershell-core8
ldap7
ruby7
okta7
api7
powershell7
graphql7
rest-api6
linter6
rest6
azuread6
Programming languages (5)
Github contributions (5)
michaelsainz/michaelsainz.github.io
Jul 2017 - Sep 2024
My own damn blog!
Contributions:6 PRs, 16 pushes, 2 branches in 7 years 3 months
sainztestorg/test1
Apr 2018 - May 2020
Test Repo 1
Contributions:1 PR, 13 pushes, 1 branch in 2 years 1 month
testingtest-repo
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