Summary
Michael Santiago is an IT Manager with 12 years of hands-on experience delivering reliable IT services across networking, hardware, software, and end-user support. Based in Webster, Texas, he currently leads IT operations at TorcSill Foundations after serving as an IT Specialist at Provantage LLC, demonstrating steady progression into leadership. He combines practical troubleshooting and systems administration skills with Cisco-focused network training from Stark State College. Known for bridging technical work with employee assistance, he ensures technology enables productivity rather than hinders it. Although his GitHub presence is minimal, he writes code and brings a practitioner’s perspective to automation and tooling decisions. Colleagues rely on him for calm problem-solving and pragmatic infrastructure improvements that prioritize uptime and user experience.
12 years of coding experience
Associate's Degree, Network and System Administration/Administrator - Cisco, Associate's Degree, Network and System Administration/Administrator - Cisco at Stark State College
English