Michael Shaughnessy
Senior Technical Escalations Engineer
Paris, Ile-de-France
Summary
🤩
Rockstar🎓
Top SchoolMichael Shaughnessy is a Senior Technical Escalations Engineer based in Paris with nine years of experience helping customers resolve complex cloud and observability issues at Datadog. He blends hands‑on backend and DevOps skills—demonstrated by contributions to the widely used DataDog/datadog-serverless-functions repo, where he improved log parsing, added HTTPS compression, and wrote unit tests—with a background in front‑end development and technical writing. Comfortable navigating AWS/Azure serverless ecosystems, he excels at refactoring messy systems into maintainable, testable code while bridging technical and customer-facing roles. Passionate about AI research, games, and productivity apps, he brings a user-centered mindset to technical problem solving. Fluent in French and English, his career also reflects an unusual mix of documentation, web development, and escalation engineering that helps him translate complex technical issues into clear operational guidance.
9 years of coding experience
4 years of employment as a software developer
CDMM, Technical Writing, CDMM, Technical Writing at Université Denis Diderot (Paris VII)Web Developer - Front End, Web/Multimedia Management and Webmaster, Web Developer - Front End, Web/Multimedia Management and Webmaster at OpenClassroomsModern Languages, French, Modern Languages, French at Christopher Newport University
English, French, Japanese
Github Skills (12)
datadog10
json-parser10
json10
jsonp10
aws-lambda10
parsing10
aws10
python10
serverless9
unit-testing9
api-gateway8
gzip7
Programming languages (4)
Github contributions (5)
DataDog/datadog-serverless-functions
Jan 2020 - Aug 2021
Repo of AWS Lambda and Azure Functions functions that process streams and send data to Datadog
Role in this project:
Back-end & DevOps Engineer
Back-end & DevOps EngineerContributions:6 reviews, 7 commits, 10 PRs in 1 year 7 months
Contributions summary:Michael primarily focused on enhancing the functionality of the Datadog serverless functions. Their contributions included implementing HTTPS compression, handling alternate API Gateway log groups, and adding host information for Guardduty/Route53 logs. They also worked on parsing various log formats, specifically handling AWS WAF logs and splitting Security Hub events. Furthermore, the user implemented unit tests and refactored existing code for improved clarity and maintainability.
azure-functionsserverlessaws-lambdastreamsaws
NoisomePossum/vim-settings
Dec 2017 - Jun 2021
Contributions:41 pushes in 3 years 6 months
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