Michael Shi is a product and engineering leader with 11 years of experience building developer-facing observability tools and startups from Mountain View. As Head of Product, Observability at ClickHouse and co-founder/Chief Error Officer at HyperDX, he blends hands-on full‑stack engineering—contributing session replay, UI, and database performance fixes—to reduce on-call toil and accelerate root-cause resolution. He has a strong track record launching and growing products (from ModelDepot’s ML marketplace to LogDNA’s developer experience) and runs teams that tie logs, traces, metrics, errors and session replays into coherent workflows. Known for pragmatic product design informed by hundreds of user interviews and usability tests, he pairs data-driven decision making with hacker instincts (his GitHub persona: “Boba to Root Cause Convertor”). Michael’s background in both founding companies and shipping production fixes gives him a rare combination of startup grit and operational empathy for SREs and engineers.
Resolve production issues, fast. An open source observability platform unifying session replays, logs, metrics, traces and errors powered by ClickHouse and OpenTelemetry.
Role in this project:
Full-stack Developer
Contributions:597 reviews, 169 PRs, 172 pushes in 2 years 9 months
Contributions summary:Mike contributed significantly to the session replay functionality, implementing and improving features related to session replaying. They also worked on various enhancements within the application, including UI components, such as adding a bar chart display, and improving the user experience through a chart tooltip and fixes in dashboards. Moreover, the user addressed issues related to database performance and also fixed bugs in the client and server components. They touched upon various files, demonstrating a range of contributions across frontend and backend.
The 🚀 fastest ⚡️ way for web apps to start talking to servers.
Contributions:14 commits, 9 pushes, 1 branch in 2 years 11 months
webapplicationjavascriptfastestweb-appswebapp
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