Michael Sperber
Technical Support Engineer at Plaid
Palm Harbor, Florida, United States
Summary
👤
Senior🎓
Top SchoolMichael Sperber is a technical support engineer with eight years of multidisciplinary experience bridging software engineering, IT administration, and operations. He specializes in Level 2/3 support, QA/UAT, and bug triage—regularly using Elasticsearch and SQL to scope issues and collaborating closely with product and engineering teams to drive fixes. At Automattic he built migration services, led a Level 3 team, and automated workflows to improve efficiency; at Plaid he continues to blend customer-facing support with technical investigation. Trained in software engineering (BS) and theater production, he brings strong communication and logistical rigor from large-scale productions to complex technical incidents. Known for focusing on architecture and code quality, he pairs hands-on troubleshooting with an appetite for learning and improving systems behind the scenes.
8 years of coding experience
13 years of employment as a software developer
Bachelor of Science - BS, Software Engineering, Bachelor of Science - BS, Software Engineering at Arizona State UniversityBFA, Theatre Production, Lighting Design, BFA, Theatre Production, Lighting Design at University of Florida
English, Spanish, French
Github Skills (30)
parser8
browser8
csharp8
xaml7
mvvm7
desktop7
windows7
linux7
xamarin7
android7
dotnet7
swift7
slim6
tarantool6
macos6
Programming languages (1)
Github contributions (5)
programmersdigest/Extensibility
Mar 2018 - Jul 2022
Contributions:7 pushes, 2 branches in 4 years 4 months
programmersdigest/Metamorphosis
Apr 2019 - Oct 2021
Prototype of a configuration based application framework.
Contributions:1 release, 33 commits, 2 PRs in 2 years 7 months
prototypeconfigurationconfigapplication-framework
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