Michael Thanh is a Senior Solutions Engineer with 11 years of experience bridging technical product delivery and customer success, currently driving solution strategy at Glean after leadership roles at FireHydrant, Twilio, and CircleCI. He combines hands-on backend development (Java, Python, Node.js), DevOps and cloud automation (Terraform, Docker, Kubernetes, AWS, CI/CD), and strong technical sales enablement to turn complex requirements into deployable, documented solutions. Michael has a track record of owning competitive analysis, developer-facing content, and post-sales onboarding while mentoring teammates and contributing to cross-functional product initiatives. Comfortable in both code and creative tooling, he also produces technical graphics, video, and music—skills he leverages for clearer documentation and engaging demos. Based in Denver, he pairs practical infrastructure expertise with a knack for simplifying incident response and developer workflows, and is actively expanding into frontend, serverless, and game development areas.
11 years of coding experience
10 years of employment as a software developer
Bachelor’s Degree Computer Engineering Minor in Computer Science, Bachelor’s Degree Computer Engineering Minor in Computer Science at Colorado State University
Contributions:35 PRs, 48 pushes, 33 branches in 1 year 10 months
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Michael Thanh - Senior Solutions Engineer at Glean