Customer Program Specialist at DHL Global Forwarding
Haarlem, North Holland, Netherlands
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Summary
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Senior
Michael Ummels is a seasoned customer program specialist with 15 years of experience in logistics and life sciences-focused supply chain management, currently based in Haarlem, Netherlands. He has deep expertise in GDP/GMP compliance, quality systems, and leading operational teams to meet customer-specific KPIs and service agreements across global forwarding operations. Throughout a long DHL career he combined hands-on transport coordination and escalation management with policy translation and implementation, driving measurable improvements in customer satisfaction and regulatory adherence. Beyond logistics, he has contributed to open-source software as a back-end developer on the notable scala-js project, implementing Java libraries and time APIs—an unusual technical foothold that shows strong systems thinking and attention to correctness. Michael is comfortable bridging detailed process compliance and technical problem solving, coaching teams to follow complex procedures while pursuing commercial opportunities. Pragmatic and steady, he brings institutional knowledge of regulated transport environments together with a coder’s precision.
Contributions:14 commits, 11 PRs, 116 comments in 2 months
Contributions summary:Michael primarily worked on implementing and extending Java-related libraries within the Scala.js project. Their contributions involved implementing the `java.lang.Enum` class and adding Java 8's exact methods to `java.lang.Math`. They also added various Java time-related classes such as `Duration`, `LocalDate`, and `Period`, and contributed to the `java.time.chrono` package. Furthermore, the user modified test suites to accommodate the newly added Java libraries.
Contributions:209 commits, 39 pushes, 2 branches in 7 years
mathfont
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