Michael Viveros is a software engineer with 11 years of experience building reliable, developer-friendly systems across Ruby on Rails, Elixir, and modern front-ends like Vue.js. He’s shipped high-throughput infrastructure at PagerDuty (handling millions of webhooks daily) and improved developer productivity at OpsLevel by architecting an internal portal and API Docs feature. As a startup CTO he built an AI chatbot using GPT-4 that answered hundreds of customer questions and cut manual work for beta users, showing a knack for practical ML/product integration. Now at Shopify, he blends backend scalability with concise, user-focused engineering and a record of simplifying legacy systems. Colleagues rely on him to untangle complex business logic, drive measurable impact, and prioritize clarity and brevity in both code and communication.
12 years of coding experience
8 years of employment as a software developer
B. Eng. Mgt. Software Engineering and Management Co-op, B. Eng. Mgt. Software Engineering and Management Co-op at McMaster University
Contributions:6 reviews, 4 PRs, 33 pushes in 4 years 7 months
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