Michael Volk
Applications Instructor
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolMichael Volk is an applications instructor and technology coach with 11 years of experience helping law firms and enterprises adopt and use software more effectively. He blends classroom and e-learning delivery—facilitating live and virtual sessions, creating Adobe Captivate courses, and producing step-by-step guides—to train users across Windows, NetDocs, LegalKEY, Ceridian/DayForce and Microsoft platforms. Previously he built training programs and reporting tools in retail and cable sales roles, driving measurable gains through incentives, custom Excel solutions, and streamlined processes. Michael mentors new coaches, tests beta software and hardware, and often translates technical complexity into practical workflows for nontechnical audiences. Known for reliability, fairness and a pragmatic leadership style, he pairs hands-on troubleshooting and networking experience with instructional design. Based in Orlando, he brings a rare mix of frontline IT repair and large-scale training program development that improves both adoption and operational efficiency.
11 years of coding experience
5 years of employment as a software developer
Continuing Education - Technical Certifications, HIT Network & Data Communication Analyst, Continuing Education - Technical Certifications, HIT Network & Data Communication Analyst at Midlands Technical CollegeBS, Management Information Systems, BS, Management Information Systems at Florida State University - College of Business
Github Skills (10)
expander5
linux5
macos5
windows5
productivity-tools4
rust4
text-expander2
cross-platform2
python2
espanso1
Programming languages (4)
Github contributions (5)
Grossstadtlegende/RockPy3
Oct 2015 - Jul 2017
Contributions:79 pushes, 3 branches in 1 year 9 months
Grossstadtlegende/RockPy
Jan 2015 - Oct 2015
Contributions:206 pushes in 9 months
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