Michael Yen
A.I. Chatbot Designer II
San Jose, California, United States
Summary
👤
Senior🎓
Top SchoolMichael Yen is an A.I. chatbot designer and data analyst with 11 years of experience blending statistical rigor, conversation design, and product-focused analytics to improve search and conversational experiences. Currently at JustAnswer, he designs and curates bot content and evaluations, building on prior roles at Walmart Labs and Yahoo where he led A/B testing, relevance and nDCG analysis, intent annotation, and model training. He pairs a creative writing background with technical fluency—able to translate user intent and legal/compliance constraints into dialogue, taxonomy, and evaluation frameworks. Known for training and calibrating distributed teams and vendors, Michael brings operational discipline from lab and Six Sigma practices to scale complex annotation and QA workflows. Based in San Jose, he uniquely marries a BA in Music with deep experience in AI content strategy, making him adept at crafting voice and narrative for machines as well as analyzing their performance.
11 years of coding experience
5 years of employment as a software developer
University of California Santa Cruz
Github Skills (21)
tdi5
wikipedia5
face4
wikipedia-api4
styled-components4
api4
gensim4
python4
nlp4
sun4
react4
natural-language-processing3
eslint3
word2vec3
machine-learning3
Programming languages (4)
Github contributions (5)
mike-a-yen/Kaggle
Sep 2018 - Aug 2021
Team Strada Kaggle Competitions
Contributions:2 PRs, 34 pushes in 2 years 11 months
kagglepythonmachine-learning
mike-a-yen/SeeYourSenate
Oct 2016 - Feb 2017
Contributions:168 commits, 90 pushes, 10 branches in 3 months
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