CX Master Principal Solution Engineer Regional Leader ECEMEA at Oracle
Prostějov, Central Moravia, Czechia
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Summary
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Senior
🎓
Top School
Michal Zboril is a CX and CRM leader with over two decades of experience driving digital transformation for enterprises across Europe, the Middle East and Africa, currently serving as CX Master Principal Solution Engineer and regional leader for ECEMEA at Oracle. He combines deep consulting roots from Accenture with hands-on cloud solution engineering and sales leadership, specializing in Financial Services, Communications and public sector CX programs. Michal has been instrumental in shifting organizations from on‑prem CRM to Oracle’s Fusion CX Cloud, acting as a regional ambassador for Oracle AI in customer experience and regularly presenting at industry events. He brings a rare mix of strategic insight, bid and delivery experience, and cross-cultural fluency—having expanded regional coverage to include complex markets like KSA, UAE and multiple African territories. Outside of work he maintains a practical curiosity for electronics and contributes translations to his native Czech, reflecting a hands-on, service-oriented mindset.
10 years of coding experience
Dipl. Ing, Marketing/Marketing Management, General, Dipl. Ing, Marketing/Marketing Management, General at Technical University of Ostrava
FidoCadJ is a free user-friendly vector graphic editor for MacOSX, Linux, Windows and Android with a library of electronic symbols.
Contributions:4 commits, 8 PRs in 4 years 4 months
graphic-editorlinux-windowsmacosxwindowslinux
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Michal Zboril - CX Master Principal Solution Engineer Regional Leader ECEMEA at Oracle