Summary
Michel Jansen is a digital director and specialised generalist with 17 years’ experience turning user insight into tangible products and services across retail, enterprise and healthcare. He blends service design, UX and product leadership—having scaled UX teams and launched high-impact MVPs and loyalty programs—while steering digital strategy and hands-on prototyping from discovery to delivery. Comfortable in agile, cross-disciplinary environments, he has a track record at organisations from HCL and Tribal to startups like Nestoria and PIM.Today, where he combines creative problem solving with data-driven decisions. Notably, he has grown teams, introduced Service Design and Lean UX practices at scale, and thrives at the intersection of people and technology, quickly learning new skills to de-risk bold experiments.
17 years of coding experience
9 years of employment as a software developer
Master's Degree Human Media Interaction, Master's Degree Human Media Interaction at University of Twente
VWO Economics & Society, VWO Economics & Society at Elzendaalcollege
Dutch, English, German, Portuguese, French