Michele聽Mondelli
Italy Service Center Project & Run - IT Tools Leader at DXC Technology
Bari, Apulia, Italy
Summary
馃懁
SeniorMichele Mondelli is an experienced IT tools leader with 10 years delivering observability, monitoring and incident management solutions across multi-country teams at DXC Technology. He combines hands-on technical skills in Dynatrace, Zabbix/Nagios and ServiceNow ITOM with ITIL-based incident, change and problem management to design and operate resilient customer environments. Michele leads multifunctional virtual teams, mentors engineers, and drives escalations through L3鈥揕5 while owning high-risk changes, patch compliance and CMDB accuracy. Known for proactively hunting root causes and proposing product/service improvements, he bridges technical depth and business context to prevent issues before they impact customers. Based in Bari, Italy, he pairs a passion for software engineering with practical leadership in complex, cross-technology operations.
10 years of coding experience
English
Github Skills (87)
javascript10
api10
rest10
mysql10
nodejs10
vmware10
graphql10
seo9
charts9
linux9
no-code9
helm9
intrusion-detection9
ids9
anti-bot9
Programming languages (12)
Github contributions (5)
mithenks/memento
Aug 2017 - May 2023
Contributions:2 PRs, 7 pushes, 5 branches in 5 years 9 months
orchestratormementodevelopment-workflowperlworkflow-orchestrator
bmeme/docker-nodejs-kickstarter
Dec 2021 - Dec 2024
Node.js docker development starter. Use this project to start, build and run a Node.js application using your local docker environment.
Contributions:7 releases, 6 PRs, 21 pushes in 3 years
dockernodejsnodejs-applicationkickstarternode
Find and Hire Top DevelopersWe鈥檝e analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.