Michele Mondelli
Italy Service Center Project & Run - IT Tools Leader at DXC Technology
Bari, Apulia, Italy
Summary
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SeniorMichele Mondelli is an experienced IT tools leader with 10 years delivering observability, monitoring and incident management solutions across multi-country teams at DXC Technology. He combines hands-on technical skills in Dynatrace, Zabbix/Nagios and ServiceNow ITOM with ITIL-based incident, change and problem management to design and operate resilient customer environments. Michele leads multifunctional virtual teams, mentors engineers, and drives escalations through L3–L5 while owning high-risk changes, patch compliance and CMDB accuracy. Known for proactively hunting root causes and proposing product/service improvements, he bridges technical depth and business context to prevent issues before they impact customers. Based in Bari, Italy, he pairs a passion for software engineering with practical leadership in complex, cross-technology operations.
10 years of coding experience
English
Github Skills (112)
cms10
dashboard10
google-workspace10
javascript10
charts10
api10
rest10
helm10
mysql10
translate10
nodejs10
vmware10
power-management10
graphql10
koa10
Programming languages (11)
Github contributions (5)
bmeme/angular-dev
Jun 2021 - Sep 2022
Angular development docker image
Contributions:14 releases, 10 commits, 7 pushes in 1 year 3 months
mithenks/memento
Aug 2017 - May 2023
Contributions:2 PRs, 7 pushes, 5 branches in 5 years 9 months
orchestratormementodevelopment-workflowperlworkflow-orchestrator
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