Michelle Fast is a pragmatic software engineer with 11 years of experience building automation and observability solutions at USAA, where she delivered CI/CD-driven applications and stood up OpenShift-hosted Grafana and Selenium infrastructure. She has a track record of turning manual processes into resilient, compliant automation—most notably automating Tableau workbook promotions with static analysis and performance checks to meet enterprise standards. A natural mentor and ServiceNow subject-matter expert, she leads remediation of job orchestration and guides teams through risk-aware tooling adoption. Based in San Antonio, she pairs hands-on troubleshooting and code-review rigor with a collaborative, improvement-focused mindset that consistently surfaces practical, auditable solutions.
11 years of coding experience
Bachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at Texas State University
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