Michelle Lam is a software engineer with 10 years’ experience building resilient backend platforms that scale for users and business needs, currently focused on identity verification at CLEAR. She has driven billing and payments reliability at LinkedIn and Teachable, reducing fraud alerts, enabling multi-currency CRM ingestion, and delivering revenue-driving payment features. Comfortable across cloud data pipelines and integrations, she’s fixed major Azure pipeline issues that prevented significant revenue loss and led cross-team incident responses. Michelle combines backend systems work with pragmatic front-end improvements from earlier roles, and she has a track record of shipping customer-impacting features quickly (including a $1M/month revenue win). Based in New York with a Computational Science degree from NYU Tandon, she maintains a public resume and site that reflect a bias for measurable outcomes and practical automation.
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