Summary
Michelle O'brien is a seasoned Project Manager with over two decades of experience delivering digital transformation, process improvement, and operational efficiency programmes across global organisations. She combines Prince2 and Lean Six Sigma expertise with strong commercial acumen to drive cost reductions, better financial reporting, and data-driven customer experience improvements. Comfortable operating across APAC and EMEA, she is known for a consultative, trust-focused stakeholder approach and an ability to align people, process and technology for sustainable change. Michelle has led cross-border projects from corporate Power BI deployments to large-scale transformation strategies, often translating complex operational reviews into measurable ROI. Now based in London and currently at Cynergy Bank, she balances hands-on delivery with strategic oversight and a reputation for being exceptionally organised, adaptable and approachable. A lesser-known strength is her finance-to-technology career arc, which gives her unique fluency in commercial metrics and analytics-led decision making.
9 years of coding experience
10 years of employment as a software developer
GNVQ Business Administration and Management General, GNVQ Business Administration and Management General at Farnborough Sixth Form College
AAT Accounting, AAT Accounting at Kaplan Financial Training College