Summary
Michelle Purcell is a Principal Technical Writer based in Munster, Ireland, with a 25+ year career that blends technical leadership, information architecture, and hands-on content development for enterprise software. She specialises in architecting and delivering structured technical content (DITA, AsciiDoc, Markdown, XML) across diverse channels and personas to create seamless content journeys and better UX for developer and ops audiences. At Red Hat she progressed from senior writer to principal, and her background includes roles at IBM, Amazon Business and the Health Service Executive where she bridged solution architecture, information design, and content strategy. Michelle combines editorial rigor with systems thinking—designing documentation that anticipates developer workflows and operational needs. Her MSc in Information Technology complements a long track record of translating complex middleware, IoT, and enterprise solutions into usable guidance. Colleagues describe her as a pragmatic architect of technical information who can both set content strategy and roll up her sleeves to ship it.
4 years of coding experience
17 years of employment as a software developer
Master of Science, Information Technology, Master of Science, Information Technology at Technological University Dublin