Summary
Michelle Scharlock is a seasoned technical writer-programmer with nine years of experience translating complex developer and security topics into clear, actionable documentation for enterprise audiences, currently contracting with Microsoft. She blends hands-on engineering familiarity (JavaScript, Markdown, XML, GitHub) with content strategy—creating large-scale content refresh plans, restructuring documentation sets, and running editorial calendars that drive adoption and support. Her background spans product-facing developer docs, in-product text, technical marketing, and accessibility work, and she has driven measurable gains in traffic, engagement, and usability. Outside of docs she runs a small art business creating dog caricatures and sings opera, bringing a creative, user-focused sensibility to technical communication. Notably, she has led DEI and community initiatives at Microsoft and won awards for customer research excellence, reflecting an ability to pair empathy with data-driven documentation decisions.
9 years of coding experience
7 years of employment as a software developer
Full Stack Javascript Development, Full Stack Javascript Development at Code Fellows
English (Drama and Theatre) Italian Civilization, English (Drama and Theatre) Italian Civilization at McGill University
English, French, German, Italian