Michelle Wickham
Vice President Of National Operations
Johnston, Iowa, United States
Summary
👤
Senior🎓
Top SchoolMichelle Wickham is an operations executive with 15+ years leading large-scale transformation, product innovation, and off-premise growth across national restaurant brands. She has a track record of building and right-sizing teams (up to 100 people), improving guest experience metrics (NPS up 32%, CSAT to 91%), and delivering multi-million dollar cost savings and revenue lift through process rigor and menu/platform reinvention. At Nextbite she operationalized a founders’ vision for virtual brands; at Casey’s she rebuilt a prepared-food business driving $1.2B with 61% margins and a company-wide beverage overhaul; and at Red Robin and Qdoba she launched breakout catering and off-premise channels. Known for authentic, inclusive leadership, she brings field partnerships and change management skills that turn operator buy-in into measurable results. Based in Johnston, Iowa, Michelle blends culinary training with enterprise operations experience—an uncommon mix that helps her translate product innovation into scalable retail and catering systems.
11 years of coding experience
23 years of employment as a software developer
Culinary Arts, Culinary Arts at SCCCulinary Arts, Culinary Arts at SullivanMaria College
Github Skills (7)
php10
amazon10
amazon-pay10
magento9
ecommerce6
adobe3
affiliates1
Programming languages (1)
Github contributions (5)
amazon-archives/amazon-mcf-plugin-for-magento-2
Dec 2017 - Mar 2018
Plugin code to enable Amazon MCF in Magento 2.
Contributions:9 commits, 6 pushes, 1 branch in 3 months
magento
amzn/amazon-payments-magento-2-plugin
Jan 2018 - Jan 2019
Extension to enable Amazon Pay on Magento 2
Contributions:132 commits, 111 PRs, 11 comments in 1 year
amazon-paymagentoamazonmagento2php
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