Mick Mahady is a software engineer with nine years of experience who transitioned from customer advocacy to building internal developer tools at Buffer, where he focuses on improving support productivity through integrations and bespoke tooling. Based in Wexford, Ireland, he combines a practical background in digital marketing, web development and customer-facing roles with strong hands-on engineering skills. His career began with freelance web design and evolved through marketing specialist roles and running his own digital agency, giving him a rare blend of UX, SEO, and product empathy alongside technical delivery. Known for translating frontline support pain points into engineering solutions, he brings a user-centered approach to internal platform work.
9 years of coding experience
Post Graduate Level 8 Certificate in Digital Marketing, Marketing, Post Graduate Level 8 Certificate in Digital Marketing, Marketing at National College of Ireland
Bachelor of Arts (B.A.), Creative Digital Media, Award Classification: Second Class Honours Grade 1, Bachelor of Arts (B.A.), Creative Digital Media, Award Classification: Second Class Honours Grade 1 at Technological University Dublin
Contributions:6 reviews, 18 PRs, 14 pushes in 1 year 8 months
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