Miguel Mones
Senior Director - Head Of Customer Success EMEA at Entrust
London, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolMiguel Mones is a customer-success and technology leader with 10+ years of experience building high-performance CSM organizations and driving revenue through retention and expansion across EMEA. Currently Senior Director and Head of Customer Success EMEA at Entrust, he blends enterprise GTM and technical domain expertise—shaped by roles at Cloudflare managing an $85M+ portfolio and earlier engineering/consulting experience—to simplify identity and security outcomes for customers. He pairs an IESE MBA and engineering background with a hands-on appreciation for product and UX, evidenced by front-end contributions to an open-source Jekyll theme focused on accessibility and performance. Known for scaling teams, optimizing processes, and collaborating across sales, product and engineering, he brings a rare mix of strategic account leadership and practical technical fluency.
10 years of coding experience
8 years of employment as a software developer
MBA Master of Business Administration (English program), MBA Master of Business Administration (English program) at IESE Business SchoolUPC Universitat Politècnica de Catalunya
Spanish, Catalan, English
Github Skills (12)
html10
blogpost10
theme-development10
chalk10
responsive-design10
javascript10
blogger10
front-end-development10
blogspot10
sc9
jekyll9
scs9
Programming languages (20)
Github contributions (5)
nielsenramon/chalk
Jun 2017 - Apr 2018
Chalk is a high quality, completely customizable, performant and 100% free Jekyll blog theme.
Role in this project:
Front-end Developer
Front-end DeveloperContributions:33 commits, 8 PRs, 145 comments in 10 months
Contributions summary:Miguel primarily focused on enhancing the user interface and improving the overall user experience for the Jekyll blog theme. They removed outdated JavaScript libraries like jQuery Throttle Debounce and streamlined the code by removing inline scripts. Additionally, the user made improvements to image handling and optimized the appearance of social sharing elements, contributing to a cleaner and more performant theme. The user also addressed accessibility concerns and general code cleanup.
templatejekyll-blog-themeliquidchalkcustomizable
migueldemoura/istsi
Feb 2017 - Aug 2018
Contributions:161 commits, 110 pushes, 28 issues in 1 year 6 months
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