Miguel Robles is a cybersecurity and operations leader with seven years of hands-on experience and over four years focused on XDR and SIEM platforms, now serving as Director of Operations at Wazuh. He combines Tier 3 technical expertise across Kubernetes, Linux, and Windows with proven people management—having built and led distributed support teams and driven process improvements for more than three years. Miguel bridges customer-facing support and product engineering, steering escalations, root-cause analysis, and feature prioritization informed by real-world incidents. An active contributor to Wazuh’s documentation, he improves Elastic Stack install and configuration guidance, reflecting a knack for turning complex operational knowledge into clear technical content. Known for calm performance under pressure, he consistently delivers timely guidance, trains new engineers, and elevates support quality across time zones.
7 years of coding experience
Master's degree in Cybersecurity Cybersecurity , Master's degree in Cybersecurity Cybersecurity at Universidad de Granada
Contributions:1 review, 54 commits, 57 PRs in 6 months
Contributions summary:Miguel's contributions primarily revolve around updating and improving the Wazuh documentation. The commits focused on refining installation guides, particularly for the Elastic Stack components like Elasticsearch and Kibana. These updates included adding configurations, correcting formatting, and incorporating new information related to Elasticsearch cluster setup and Kibana configuration.
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