Miguel Taylor is a User Support Analyst with eight years of IT experience focused on making technology accessible and comfortable for end users. Currently supporting North Carolina Department of Transportation teams at NCDIT and through IT Trailblazers, he blends hands-on troubleshooting with process-driven solutions for hardware, software, and data management. His background includes imaging, automated OS deployment, inventory cloning, and maintaining vehicle video systems, showing a practical mix of desktop, network, and project work. Miguel excels at translating operational needs into technical support plans that reduce downtime and streamline IT purchases and maintenance. Based in New Bern, NC, he pairs an A.A.S. in Computer Engineering with a user-centered approach that values clear communication as much as technical proficiency. Colleagues rely on him for steady execution during technology transitions and routine operations.
8 years of coding experience
Associate of Arts and Sciences (A.A.S.), Computer Engineering, Associate of Arts and Sciences (A.A.S.), Computer Engineering at Craven Community College
Contributions:2 releases, 15 pushes, 9 branches in 1 day
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Miguel Taylor - User Support Analyst at IT Trailblazers LLC