Miguel Tellez
Analista PMO at Softland Sitio Oficial
Bogota, Colombia
Summary
🤩
Rockstar🎓
Top SchoolMiguel Tellez is an Analista PMO based in Bogotá with nine years of experience blending customer-facing support and technical analytics in fast-paced SaaS and service environments. Trained in Analytics and Big Data, he leverages Excel, Power BI, SQL, Python and TypeScript to automate processes, build visualizations and translate operational tickets into data-driven improvements. His background in customer success and CX support across Crehana, Konecta and Concentrix gives him a strong user-centric perspective on product issues and process design. Comfortable with Agile, Kanban and Scrum, he also brings hands-on CRM experience with Salesforce, HubSpot and Intercom to streamline workflows between product, support and operations. Colleagues describe him as highly adaptable and continuously curious—equally at ease debugging a SQL query as coaching an administrator through platform onboarding.
10 years of coding experience
Economista, Economía, Economista, Economía at Universidad Militar Nueva GranadaTecnología en gestión de analítica y big data, analisis de grandes volumenes de datos, Tecnología en gestión de analítica y big data, analisis de grandes volumenes de datos at Politecnico internacional
English
Github Skills (8)
datagrid9
geode9
git9
github8
accumulo7
java7
apache7
network-server6
Programming languages (3)
Github contributions (5)
miguelmt/5GC_APIs
Feb 2019 - Mar 2020
RESTful APIs of main Network Functions in the 3GPP 5G Core Network
Contributions:2 pushes, 1 branch in 1 year 1 month
api5g-corerestful3gpprest
miguelmt/recipes
Mar 2020 - Mar 2020
Contributions:2 PRs, 6 pushes, 2 branches in 6 days
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