Summary
Miguel Valdes is an Infrastructure Engineer with nine years of hands-on experience designing and maintaining hybrid on-prem/cloud platforms, currently driving observability, automation, and reliability at Best Buy. He blends SRE-minded practices with practical tooling—authoring Chef cookbooks, Ansible playbooks, and Terraform manifests—to streamline deployments and accelerate incident resolution. Miguel has deep expertise in monitoring stacks (Elastic, Splunk, Dynatrace, Graphite, Grafana) and has built internal integrations and dashboards that surface actionable metrics for cross-functional teams. He’s a strong operator who pairs frontline on-call experience with process improvement, documentation, and post-mortem-driven prevention. Comfortable mentoring newcomers, he brings a customer-focused, analytical approach rooted in an Electrical and Electronics Engineering background.
9 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Electrical and Electronics Engineering, Bachelor's degree, Electrical and Electronics Engineering at Universidad Politécnica de Aguascalientes
English, Spanish