Mike Baldwin is an Azure Support Escalation Engineer with over a decade of hands-on IT experience, specializing in infrastructure, managed services, and cloud computing. Based in Redmond, he supports and troubleshoots Azure VM and IaaS environments for enterprise customers, combining deep Windows/Linux administration and networking expertise with strong incident management and communication skills. His background as an IT consultant and network engineer gives him practical experience in disaster recovery, security, virtualization and multi-cloud optimization. Known for meticulous attention to detail and customer-focused service, he routinely handles high-visibility escalations and complex provisioning tasks. Always learning, he brings a practitioner’s mindset to bridging on-prem systems and cloud deployments for scalable, resilient infrastructure solutions.
11 years of coding experience
3 years of employment as a software developer
Computer and Information Sciences, General, Computer and Information Sciences, General at Appalachian State University
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