IT Services - Desktop Assistant at Metropolitan State University
Saint Paul, Minnesota United States
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Summary
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Senior
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Top School
Mike Becklund is an IT professional and Computer Information Technology student with nine years of hands-on support experience at Metropolitan State University, where he currently serves as a Desktop Assistant. He combines practical helpdesk and multimedia support—troubleshooting, training, and managing classroom AV equipment—with an academic focus on internet technologies and data-driven decision making. Comfortable supporting users by phone, email, and in-person, he has a track record of keeping learning environments running smoothly under deadline pressure. His coursework in CIT and statistics gives him an analytical edge for extracting insight from operational data that others may overlook. Based in Saint Paul, he’s building toward roles that bridge systems administration and applied IT analytics.
10 years of coding experience
Computer and Information Sciences and Support Services, Computer and Information Sciences and Support Services at Metropolitan State University
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