Mike Black
Software Engineer at iboss
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolMike Black is a software engineer with 8+ years of experience building tools and documentation that bridge engineering and end users, currently developing software at iboss from Orlando. His background blends hands-on engineering, technical support, and knowledge-management leadership—from writing Python and JavaScript utilities to authoring and maintaining large support knowledgebases with AEM, Salesforce, and Oracle. He has moved between roles as a support engineer, technical writer, and software engineer, giving him a practical, customer-focused perspective on product quality and usability. Comfortable across full-stack web technologies and enterprise systems, he also has academic projects in JavaFX, ASP.NET Core, Swift, and Salesforce Apex that demonstrate an appetite for diverse stacks. An often-overlooked strength is his track record of turning support insights into tooling and content improvements that reduce repeat incidents and speed resolution.
8 years of coding experience
18 years of employment as a software developer
BA, Computer Science, BA, Computer Science at Florida State UniversityMA, Mass Communication - Web Design and Online Communication (in progress), MA, Mass Communication - Web Design and Online Communication (in progress) at University of Florida
English, Spanish
Stackoverflow
11reputation
178reached
2answers
0questions
Github Skills (5)
xcode6
html6
entity-framework6
asp-net-core6
parsing6
Programming languages (2)
Github contributions (5)
mikeuf/readability-checker-with-cs
Nov 2018 - Nov 2018
Contributions:34 commits, 10 pushes in 10 days
mikeuf/lambdas-with-scheme
Apr 2018 - Oct 2018
Contributions:49 pushes, 1 branch in 6 months
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