Summary
Mike Chi is a Systems Reliability Engineer with 11 years of experience building automation, monitoring, and deployment tooling for high-throughput production environments. At Bloomberg he reduced manual ticket volume by over 75% and designed cutover processes for machines handling tens of millions of financial transactions daily. He has a strong automation pedigree—creating Python and shell tooling, CI/CD improvements, and smart Jenkins orchestration—plus full-stack experience delivering JavaScript frontends and Python backends. Earlier work includes greenfield C++/Qt services for real-time air-traffic processing and HIPAA-compliant Rails prototypes, showing comfort across languages and domains. His background as a Patient Care Technician informs a calm, triage-driven approach to incident response and prioritization. Based in New York, he pairs a Masters in Software Engineering with a pragmatic focus on measurable operational impact.
11 years of coding experience
3 years of employment as a software developer
Master's Degree, Software Engineering, Master's Degree, Software Engineering at Rochester Institute of Technology
Bachelor of Science (BS), Psychology, Bachelor of Science (BS), Psychology at University at Buffalo
Chinese, English