Technical Trainer at Manet Community Health Center, Inc.
Boston, Massachusetts, United States
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Summary
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Senior
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Top School
Mike Chu is a Technical Trainer with eight years in healthcare IT and over two decades of hands-on software and support experience. Based in Boston, he develops documentation, trains clinicians on AthenaClinicals, and provides frontline EHR and desktop support at Manet CHC, bridging clinical workflows and technical systems. His background as a software quality engineer at Permabit and EMC gives him a strong testing and troubleshooting mindset that informs pragmatic training materials and realistic scenario-based coaching. Comfortable working with clinicians and engineers alike, he translates complex technical behavior into actionable guidance that improves uptime and user confidence. Colleagues rely on him for both strategic EHR improvements and day-to-day problem resolution, a combination shaped by early IT support roles and a Computer Engineering degree from Northeastern.
9 years of coding experience
13 years of employment as a software developer
Bachelors of Science, Computer Engineering, Bachelors of Science, Computer Engineering at Northeastern University
Contributions:28 pushes, 1 branch in 2 years 11 months
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