Summary
Mike Hashemi is an experienced ServiceNow Consultant and systems engineer with eight years of hands-on experience modernizing and operating large multi-tenant Windows, Exchange, and VMware environments. He has led migrations and upgrades across Active Directory, Certificate Authority, vSphere, and Exchange while serving as tier-3 escalation and team lead at Synoptek. Known for driving automation—introducing System Center Orchestrator and PowerShell solutions that cut tickets and deployment times—he blends operational rigor with ITIL best practices and SLA-focused management. Mike’s background spans server imaging, virtualization (ESXi, Hyper-V, VMware View), patch and antivirus migrations, and deep familiarity with SCOM and SolarWinds monitoring. He pairs a systems-and-network administration degree with a track record of consolidating tribal knowledge into durable processes, improving alerting and reducing critical incidents by orders of magnitude. Based in Englewood, Colorado, he excels at turning complex maintenance and migration challenges into repeatable, auditable operations.
7 years of coding experience
12 years of employment as a software developer
BS, Systems and Network Administration, Technical Communication, BS, Systems and Network Administration, Technical Communication at Metropolitan State University of Denver