Miklos Banffy
Senior Manager, HCLISD - EMEA & APAC DELIVERY-FSO at HCL Technologies
Frankfurt Rhine-Main Metropolitan Area Germany
Summary
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Senior🎓
Top SchoolMiklos Banffy is a multilingual senior delivery manager with 11+ years leading large-scale IT transitions, services and software development across EMEA and APAC for HCL and prior international incumbents. He combines hands-on implementation of ISO (9001/20000/27001) and ITIL practices with proven P&L, KPI and SLA management, guiding heterogeneous teams of 35+ through complex outsourcing/insourcing and service-transfer programs. Skilled in Agile/Scrum and traditional project governance, he has built software and integration teams from scratch and driven contact-centre, unified-communications and security service offerings into new markets. Comfortable in matrix organisations, Miklos couples vendor and stakeholder management with recruitment and organizational development to sustain high customer satisfaction in demanding financial and governmental accounts. Fluent in Hungarian, English, French and Romanian, he brings unusual breadth across technical R&D, operations and senior commercial roles dating back to R&D work in France. He is curious and hands-on—running interim CTO and consultancy engagements and continuously refreshing skills in service management and process improvement.
11 years of coding experience
24 years of employment as a software developer
MBA, MBA at The Open University Business SchoolMaster of Science (MSc), Master of Science (MSc) at Budapest University of Technology and EconomicsBaccalaureat, Baccalaureat at Ady Endre liceum, Nagyvárad/OradeaMScEE, MScEE at Universitatea 'Politehnica' din Timisoara
English, French, Hungarian, Romanian, German, ItalianGithub contributions (1)
Transround/NativerSDK
Sep 2014 - Mar 2015
Contributions:144 commits, 84 pushes in 5 months
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