Milan Verma
Senior Production Support Specialist at OANDA
Old Toronto, Ontario, Canada
Summary
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Senior🎓
Top SchoolMilan Verma is a Senior Production Support Specialist with 10 years of experience delivering reliable application and IT support for financial systems across global teams. He has deep hands-on expertise in incident and production support, SQL/PL-SQL, Linux, Splunk, PagerDuty, Ansible and deployment tooling, and a strong background in treasury and payments platforms. Milan has led bizops teams, built processes from scratch (incident management, RACI, backlog reduction) and mentored colleagues while occasionally acting as a project manager to drive timely deliveries. He’s comfortable troubleshooting complex Java/.NET environments, cloud-hosted deployments and middleware (MQ/AMQ), and has automated operational tasks with Python, shell scripts and Terraform-altered PagerDuty. Based in Toronto, he combines strong operational discipline with a pragmatic focus on automation and documentation to reduce incident noise and improve team productivity.
10 years of coding experience
Bachelor's Degree, Electrical, Electronics and Communications Engineering, Bachelor's Degree, Electrical, Electronics and Communications Engineering at Amrita Vishwa VidyapeethamCBSE board, High School - CBSE Board IT, CBSE board, High School - CBSE Board IT at Abu Dhabhi Indian School
English, HindiProgramming languages (4)
Github contributions (5)
YaroslavKabanov/comp392-finalproject
Mar 2016 - Feb 2021
Contributions:2 PRs, 6 pushes, 1 branch in 4 years 11 months
revature-rss-ethan-1354/e-commerce-frontend
Jun 2022 - Jun 2022
Contributions:18 commits, 9 pushes, 1 branch in 7 days
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