Mingjie Xie
Service Desk Analyst at Bristol Myers Squibb
Greater Melbourne Area Australia
Summary
👤
Senior🎓
Top SchoolMingjie Xie is a bilingual Service Desk Analyst in the Greater Melbourne area with 11 years' experience bridging software engineering, project coordination and business analysis in telecommunications and education sectors. He began as an embedded software developer and advanced through team leadership and process improvement roles, driving R&D process audits, configuration management and cross-department workflow optimizations at Maipu. Comfortable with Windows and MS Office, he now applies those technical and stakeholder-management skills to service delivery at Bristol Myers Squibb, while holding certificates in cyber security and professional IT/ESL training. Known for turning complex project requirements into auditable processes, he combines hands-on troubleshooting with a proven track record of meeting deadlines and improving project quality. An understated strength is his background in SNMP and embedded systems, which gives him practical insight into networked product lifecycles beyond typical service desk experience.
11 years of coding experience
5 years of employment as a software developer
Certificate III, Cyber Security, Certificate III, Cyber Security at HolmesglenMaster's degree, Engineering, Master's degree, Engineering at Southwest Jiaotong UniversityHolmesglen InstituteCertificate IV in ESL, Bridge to Employment / Professional - IT and Business Professionals, Certificate IV in ESL, Bridge to Employment / Professional - IT and Business Professionals at holmesglen Melbourne
Chinese, English
Github Skills (5)
rendering-3d-graphics7
rendering5
rendering-engine4
graphics-programming3
bibliography2
Programming languages (3)
Github contributions (5)
Nitrogens/intelligent-room-monitoring-and-control-platform
Jun 2020 - Jun 2020
Contributions:7 commits, 6 pushes, 1 branch in 3 days
Nitrogens/mit-6.824-labs
Apr 2020 - May 2020
Contributions:22 commits, 12 pushes in 1 month
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