Summary
Minh Luu is a Site Reliability Engineer with a decade of experience building reliable, observable systems across security, databases, and performance infrastructure, currently driving SRE and FinOps work at Cisco Duo from Sydney. He combines hands-on systems engineering—optimizing MongoDB performance tooling and owning outage-mitigation tooling for Google Spanner—with product-minded thinking that prioritizes customer impact, simplicity and developer experience. Minh has a track record of tangible wins: making MongoDB 8.0 faster by profiling and fixing hot paths, cutting EC2 costs via smarter test orchestration, and standardizing certificate and bastion management at Duo. Equally comfortable in Python, Go, Terraform and Kubernetes, he is often the team's observability SME and a pragmatic advocate for data-driven decisions and staged rollouts. Outside core SRE work he improves team processes (e.g., making document reviews more effective) and experiments with AI coding agents and prompt engineering to boost productivity.
10 years of coding experience
4 years of employment as a software developer
Bachelor's degree Mathematical and Computer Sciences, Bachelor's degree Mathematical and Computer Sciences at University of Adelaide
Computer Engineering, Computer Engineering at Ho Chi Minh City University of Technology
High School Diploma, High School Diploma at VNU-HCM High School for the Gifted
Information Technology, Information Technology at Monash University
English, Vietnamese