Minh Nguyen
Principal Software Engineer at CallMiner
Montreal, Quebec, Canada
Summary
👤
Senior🎓
Top SchoolMinh Nguyen is a Principal Software Engineer based in Montreal with 15 years of hands-on experience building telephony and voice-capture systems for contact centers and conventional PBX platforms. He specializes in C/C++, Java and OOP, and has developed VOIP capture engines, CTI connectors for Avaya/Cisco/Genesys/Mitel, and screen recording solutions tied into speech analytics. At CallMiner he progressed from senior engineer to principal, architecting integrations that bridge diverse CCaaS ecosystems with analytic engines. His background in electrical engineering and early embedded/Qt interface work gives him a practical systems-level perspective that informs robust, low-latency design decisions. He’s known for turning complex telephony protocols into reliable production integrations that scale across enterprise deployments.
14 years of coding experience
15 years of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at Concordia University
Github Skills (8)
sip10
pjsip10
recorder10
opus10
kamailio10
voip10
freeswitch10
telephony10
Programming languages (1)
Github contributions (1)
voiceip/oreka
Jun 2011 - Apr 2021
OpenSource G711, G722, G729, Opus & Other Format VoIP SIP Recorder
Contributions:228 commits in 10 years
voip-recorderkamailioopusfreeswitchsip
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