Mio Diaz-Santiago is a Senior Software Engineer with a decade of experience at Capital One, currently driving open source strategy on the OSPO team while bridging design, business and engineering. She combines dual BS degrees in Developmental Genetic Biology and Software Engineering to bring a data-driven, scientific approach to product hypotheses and user experience design. Known for turning hackathon prototypes into award-winning, production web apps, she has led projects that reduced IT support tickets by 35% through automation and self-service. Mio excels at human-centered design, prototyping, and stakeholder collaboration, routinely translating complex requirements into usable features and integrated support frameworks. Based in Ashburn, VA, she pairs curiosity about how people work with strong technical chops to create products that meaningfully improve users’ lives. Colleagues describe her as a relentless advocate for empathy-led solutions and a “mini mighty” coder who loves introducing transformative technology.
10 years of coding experience
4 years of employment as a software developer
Bachelor of Science - BS, Software Engineering, Bachelor of Science - BS, Software Engineering at Penn State University
Contributions:12 pushes, 1 branch in 1 year 8 months
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Mio Diaz-santiago - Senior Software Engineer at Capital One