Miriam Manglani
Sr. Manager, Customer Experience Learning at Sonos, Inc.
Greater Boston United States
Summary
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Senior🎓
Top SchoolMiriam Manglani is a learning and training leader with over a decade of experience building global customer experience and technical certification programs, currently leading CX Learning at Sonos. She has repeatedly established scalable course development processes, implemented LMS platforms, and reduced onboarding time through blended learning and standardized production workflows. Miriam combines hands-on instructional design skills with program and vendor management, having driven large migrations of course libraries and training records across organizations like Akamai and Biogen. Her Ed.M. from Harvard’s Technology in Education program underpins a practical, evidence-driven approach to measuring training impact via assessments, audits, and survey analysis. Colleagues rely on her ability to translate technical subject-matter expertise into engaging curricula and to align training strategy with business goals across distributed partner sites.
13 years of coding experience
11 years of employment as a software developer
Brookline High SchoolEd.M, Technology In Education [TIE], 2005, Coursework in learning theory, curriculum development, and learning technologies., Ed.M, Technology In Education [TIE], 2005, Coursework in learning theory, curriculum development, and learning technologies. at Harvard University, Graduate School of EducationBA, Major English Literature, Minors in Philosophy and NEJS (Near Eastern and Judaic Studies), BA, Major English Literature, Minors in Philosophy and NEJS (Near Eastern and Judaic Studies) at Brandeis UniversityGithub contributions (2)
mmanglani/mmanglani.github.com
Oct 2012 - Jan 2023
Contributions:133 commits, 213 pushes, 4 branches in 10 years 4 months
rajiv/florencemanglani.com
Feb 2024 - Mar 2024
Contributions:3 pushes, 5 branches in 14 days
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