Summary
Miroslav Balev is a Senior Business Analyst based in Sofia with five years of focused experience designing and optimizing end-to-end business processes across HR and Order-to-Cash functions. He has led global process blueprinting and SuccessFactors Employee Central deployments at enterprise scale, translating stakeholder requirements into actionable, measurable improvements. Miroslav combines hands-on operations experience—from SAP order entry to month-end closings—with leadership of cross-functional teams and process centers, driving KPI-backed efficiency gains. His background spans multinational environments (Unify, Atos, Commerzbank DTC) where he steered centralization and SaaS XaaS transitions while maintaining service quality. Fluently schooled in European business programs and fluent in German and English, he brings a data-informed, pragmatic approach to change management. Notably, he pairs financial rigor with process design, routinely turning complex operational pain points into documented, trainable workflows.
5 years of coding experience
3 years of employment as a software developer
Bachelor of Arts (BA), European Business Programme (UK to Germany), First class honours, Bachelor of Arts (BA), European Business Programme (UK to Germany), First class honours at University of Portsmouth
Bachelor's degree, European Business Programme, Upper second-class honours (German Grade: 2.1), Bachelor's degree, European Business Programme, Upper second-class honours (German Grade: 2.1) at FH Münster
Bachelor's degree, European Business Programme, Upper second-class honours (German Grade: 2.1), Bachelor's degree, European Business Programme, Upper second-class honours (German Grade: 2.1) at Fachhochschule Münster
Foreign language high school "Acad. Lyudmil Stoyanov"
Bulgarian, English, German