Summary
Mitch Chen is a seasoned technology executive and principal architect with 13+ years focused on Microsoft 365, Exchange, Teams, identity, compliance and governance for large enterprises and federal agencies. As CEO of ITS Group he has led major migrations—including over a million mailboxes and engagements for DOJ, SAIC, and JPL—combining hands-on engineering with client-facing business development. His background blends deep technical mastery in unified communications with an MBA from Cornell’s School of Hotel Administration, giving him a unique, service-oriented approach to enterprise IT transformation. Based in the Washington DC–Baltimore area, he’s known for turning complex compliance and identity challenges into scalable, auditable solutions for regulated environments.
13 years of coding experience
8 years of employment as a software developer
Master of Business Administration (M.B.A.), School of Hotel Administration, A, Master of Business Administration (M.B.A.), School of Hotel Administration, A at Cornell University
English, Chinese