Mitch Okabe is an IT Manager and software engineer with nine years of hands-on experience building tools that streamline operations, improve ticketing and customer support, and turn data into actionable business insights. Based in New Westminster, BC, he leverages modern AI like GPT-4 to accelerate knowledge work and ideation, and has a track record of launching repeatable projects and analytical reports that drive measurable performance gains. He combines technical leadership with a service mindset honed early in retail and supervisory roles, consistently exceeding targets and managing resources to meet contractual goals. A trained audio engineer and music producer (Hous3), Mitch brings a creative approach to problem solving and has applied that creativity to practical software utilities such as inventory and reporting generators. Colleagues know him for designing efficient internal tools that make technical teams more productive while keeping customer outcomes front and center.
9 years of coding experience
4 years of employment as a software developer
Associate of Technology in Information Technology, Computer Software Engineering, Associate of Technology in Information Technology, Computer Software Engineering at Kwantlen Polytechnic University
Audio Engineering and Production, Audiovisual Communications Technologies/Technicians, Audio Engineering and Production, Audiovisual Communications Technologies/Technicians at Pacific Audio Visual Institute
Contributions:2 PRs, 2 pushes, 2 branches in 1 year 9 months
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